Terms of Service

Definitions

Subscription & Access

Access to the Platform is granted on a subscription basis. The Client selects a tier (Pilot, Starter, Growth, or Enterprise) as specified in the Subscription Agreement. Each tier defines the number of sites, users, and modules available.

• Subscriptions are billed monthly or annually as selected.
• Annual prepayment attracts a 15% discount applied at invoice.
• Additional users may be added at R3,500 per user per month.
• Additional sites may be added at R28,000 per site per month.
• Sinai Berakah reserves the right to adjust pricing with 60 days written notice.

Permitted Use

The Client may use the Platform solely for its internal mining operations management. The following are strictly prohibited:

• Sharing access credentials with third parties outside the Client organisation.
• Reverse engineering, decompiling, or attempting to extract the Platform's source code.
• Using the Platform to develop a competing product or service.
• Removing or obscuring any proprietary notices or branding.
• Using Volty™ outputs as the sole basis for decisions that carry regulatory or life-safety implications without independent professional verification.

Intellectual Property

All intellectual property rights in the Platform, including the Volty™ AI engine, all module designs, algorithms, and training methodologies, vest exclusively in Sinai Berakah (Pty) Ltd.

The Client retains all ownership of its Operational Data. By using the Platform, the Client grants Sinai Berakah a limited, non-exclusive licence to process Operational Data solely for the purpose of delivering the Platform services.

Liability & Warranties

The Platform is provided as a decision-support intelligence tool. Sinai Berakah warrants that:

• The Platform will perform materially as described in the module documentation.
• Reasonable security measures are maintained in accordance with §5 of the Legal Suite.
• Uptime targets are as specified in the Service Level Agreement.

Sinai Berakah's total aggregate liability shall not exceed three months of the Client's subscription fees. Sinai Berakah is not liable for consequential, indirect, or punitive damages arising from use of Platform outputs.

Termination

Either party may terminate the Subscription Agreement with 30 days written notice at the end of any billing period. Sinai Berakah may terminate immediately for material breach, including non-payment exceeding 30 days.

On termination, the Client's access is suspended and all Operational Data stored on Sinai Berakah infrastructure is purged within 30 days unless an export has been requested.

Governing Law

This Agreement is governed by the laws of the Republic of South Africa. Disputes shall be resolved in the High Court of South Africa, Gauteng Division, Pretoria, to whose jurisdiction the parties consent.

For enquiries: legal@volentegy.co.za